Bed and Breakfast formula

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1. Duration of stay

The customer reserving accommodation in bed and breakfast with the Relais des 4 Saisons, for a fixed period, may under no circumstances claim any right to remain in the premises.

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2. Reservation formalities

Upon receipt of the reservation made by the customer directly on the Relais des 4 Saisons website, said customer will receive a confirmation email.

The owner invites the customer to check the elements of this reservation:

• his contact details and more particularly email address and mobile phone number in order to be reachable before and during the reservation;

• his comments and, if this reservation is a gift, the exhaustive contact details of the beneficiaries so that the owner can establish a gift voucher if desired;

• the room reserved - the number of people - the date of arrival - the date of departure - the number of nights;

• the total price of the reservation, (tourist tax not included).

Le Relais des 4 Saisons makes online reservations with a bank guarantee.

The payment of the night as well as any extras will be paid on site on arrival.

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3. Room prices

The rates displayed are prices per room, per night, linen, cleaning, coffee/tea tray, breakfasts included.

The rates are differentiated according to whether the room is occupied by one or two people.

The prices do not include any additional services (eg snack platters).

The tourist tax is collected by the Syndicat Mixte Baie de Somme Grand Littoral Picard. This tax contributes to improving reception conditions, protecting and maintaining natural areas, enhancing cultural and natural heritage, and animating and promoting the municipality.

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4. Cancellation/modification of the stay by the client

Any modification of the reservation, of the date, of the room, is only possible after the agreement of the owner and may possibly incur additional costs, and will be made according to availability on the date of the modification.

The customer is informed of the special conditions in the event of cancellation of the reservation before the start of the stay:

• if the cancellation/modification occurs more than 7 calendar days before the arrival date, no cancellation fees;

• if the cancellation/modification occurs 7 days or less than 7 calendar days before the date of arrival, a debit of 50%  of the total amount of the reservation will be made;

• if the cancellation occurs on the day of arrival, the entire reserved service will be due;

• in the event of early departure during the stay, the entire reserved service will be due.

In the event of government travel restrictions related to Covid-19, the owner guarantees free cancellation and refund before the arrival date.

This free cancellation guarantee is applicable only in the event of partial or total confinement and/or travel restrictions related to Covid-19, by decision of the authorities.

This guarantee does not apply in the event of a curfew, closure of restaurants, shops, museums, shows or various events. This guarantee is not applicable in the event of Covid illness, contact case, absence of a health pass or on the personal decision of the traveler.

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5. No show

In case of no-show after 10 p.m. without news from the client, the total amount of the reservation will be due.

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6. Cancellation and damage insurance

The owner draws the customer's attention to the fact that no cancellation insurance is included in his rates. It is therefore strongly recommended to subscribe to one. The customer is liable for all damages caused by him. It is required to be insured by a resort-type contract for these various risks.

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7. Cancellation of the stay by the owner

If, before the start of the stay, the owner has to cancel the reservation, he will immediately inform the client by any means. The client will then be immediately and fully reimbursed for all the sums he has paid, without the right to any compensation.

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8. Arrival time

The customer must arrive on the day specified when booking, between 4 p.m. and 8 p.m.

The customer will imperatively warn by telephone if, by force of circumstance, he is forced to arrive after this time slot. As far as possible, it is requested not to plan arrivals after 9 p.m.

If the customer arrives by train in Saint-Valery-sur-Somme and wishes to drop off his luggage, he will contact the owner to arrange an appointment.

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9. Car Park

It is not possible to park on the sidewalk at the main entrance, place de la Croix l'Abbé. This entrance is for pedestrians.

Vehicles can go behind the Relais by bypassing the fire station via rue du Mont Rôti.

The Relais has three parking spaces within the grounds of the property, free depending on the entrances and exits.

Public parking spaces are available a few meters away at the rear gate, and most often free.

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10. Breakfast

Breakfast time is set between 7:30 a.m. and 9:30 a.m. at the latest.

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11. Departure time

The time of departure from the rooms is fixed at 11 am at the latest. Beyond this time, an additional €50 per hour may be charged in the event of any instances of abuse.

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12. Payment of the accommodation balance

The balance of the stay is to be paid on arrival of the client. Payments must be made by credit card, check or cash. ANCV holiday vouchers are not accepted.

An invoice may be given to the customer on departure with the details of the service, the amount of the accommodation, the amount of any additional services, the amount of the tourist tax, the amount of VAT if applicable.

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13. Change of rooms

It is possible that the owner, for service or security reasons, has to modify the room initially reserved by the customer. In this case the change will always be for a room of the same capacity and offering the same level of service. The customer will be informed beforehand.

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14. Stay of people with disabilities

The Relais des 4 Saisons is sensitive to the care of disabled people and the issue of accessibility. The current configuration of the property does not allow suitable access for people with reduced mobility. However, we will do everything we can to facilitate their arrival. Contact us about this.

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15. Stay of children

It is not possible to add a cot in the rooms.

Only children over 6 years old sleeping in a standard bed are accepted.

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16. Pets

With the exception of service animals, our pet friends are not allowed to stay at the Relais. In the event of non-compliance with this clause by the client, the owner may refuse the animals. This refusal can in no way be considered as a modification or breach of contract on the initiative of the owner, so that in the event of the client's departure, no refund can be considered and the balance remains due.

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17. Lifestyle and use of premises

In order to preserve the tranquility of the place and the comfort of all, respect for a certain "art of living" is required of all, the one that is essential when one lives in community. The owner reserves the right to exclude a customer who obviously does not satisfy the elementary rules of hygiene, propriety as well as in the case of manifest disturbances to the tranquility of the premises or serious non-compliance with the rules of protection against the Covid-19.

In particular, it is requested not to smoke inside the rooms, at the windows and in the common areas. Smoking on the terrace is prohibited insofar as the fumes and odors inconvenience the residents. A dedicated place with ashtray is available near the entrance gate.

Are prohibited within the property, dangerous objects and products such as illicit substances, firearms, blunt and sharp objects, explosives, oxygen, compressed air or flammable products, etc. The owner reserves the right to refuse the stay to a customer possessing them.

For safety reasons, it is strictly forbidden to cook in the rooms and to use open flames or naked flame lighting devices such as matches, candles, candles, candelabras, candles, etc. in the premises. The customer will be liable for all damages suffered by the owner due to non-compliance with the obligations indicated above.

The customer also undertakes to return the rooms in perfect condition at the end of the stay and to systematically declare – and to assume financially – any damage for which he is responsible.

Any disappearance of an undeclared object will be invoiced to the customer afterwards, at its replacement value.

Customers' attention is drawn to the fact that minors moving on the property are placed under the sole and entire responsibility of their parents or persons having authority over them.

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18. Valuables

Except in the event of fault on his part, the owner cannot be held responsible for losses, thefts, pilferage and/or damage to the goods, precious objects, money, securities and jewelery of the client. The customer is asked not to leave valuables unattended.

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19. Modification of rental conditions

These rental conditions are subject to change at any time and without notice.

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20. Data Protection Act

In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, the customer has the right to access and rectify data concerning him. The owner agrees not to transmit in any case the information that the customer has communicated to other companies or organizations for advertising purposes.